Friday, May 20, 2011

Kingfisher Crew BLIND to compassion


-By Swetha Amit
http://content.msn.co.in/MSNContribute/Story.aspx?PageID=75febbae-2a32-4647-ac01-e7d33c5e82ea


http://www.mid-day.com/news/2011/may/210511-Shabnam-Mansuri-Kingfisher-crew-blind-woman-disembark-Airline-mumbai.htm



There are days when the morning headlines makes you see red at our system's unfair doings. Today was one such instance where Midday's front page headlines generated shock and horror about a shoddy treatment meted out to a visually challenged woman and her children.

She was travelling from Ahmadabad via Mumbai to Goa to meet her husband. Midway, she was ruthlessly disembarked by the insensitive Kingfisher airlines crew in Mumbai stating there was a VIP booking in the last minute. The poor woman was shamed beyond belief when she was asked to get out of the aircraft without proper reasoning. The faith she had in wanting to lead a 'normal' life had probably been shattered.

It brings to notice a few pertinent questions about the courteousness of the airlines staff. Is this the way to treat ANY passenger? Especially when the person travelling requires extra care, compassion and attention? Is this what the staff is taught during their training sessions? The crew is expected to kindly adhere to the requests of the passengers and make their flight as comfortable as possible. Not to discard a person like a ragged piece of cloth.

With atrocities occurring in the dark corridors of pavements and streets, this one bounds to take the cake especially when it occurs during broad daylight by the so called 'classy and sophisticated' sector of the Indian subcontinent. It’s a shame on Kingfisher Airlines.


Written for www.msn.co.in

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7 Comments:

Blogger KParthasarathi said...

If she had a valid ticket could they do this?Is there no legal way to make the carriers pay for it?VIPs seem to be a pest claiming priority in everything.Why not someone else who is able bodied?
Made a sad reading ,Sweta

5:08 AM  
Blogger Whirlwind said...

True KP!! Unfortunately its always the less priviledged who get affected.

7:34 AM  
Blogger A said...

I will never fly Kingfisher. It is stupid, insensitive, and clear disrespect for human beings. They picker her because it was possible as she could not react. They knew about her blindness and used her handicap instead of helping her.

2:28 PM  
Blogger Whirlwind said...

Same here. What they did was utterly disgusting and Kingfisher should be penalised for this.

6:30 AM  
Anonymous AS said...

kingfisher is all abt style and service is very poor

3:07 AM  
Blogger Whirlwind said...

True its all glamour and no substance.

8:55 AM  
Blogger Whirlwind said...

Comments on MSN:
emmaarcee - Mumbai on 6/26/2011 1:33:02 PM
The king of good times seems an ugly person when it matters to the good times of an ordinary passenger. What mattersto his airline is making good times available to the persons in power so that his business is always in good times. Who cares for for an ordinary? Let him have good times in the company of his calender girls. What else?

om kashyap - Delhi on 6/23/2011 6:29:34 PM
This is shocking.I had heard a lot about this stylish airline.their smartly dressed crew, excellent service, menu served and courtsey etc.The disgraceful treatment meted out to any passenger especially tne one physically impaired, at the cost of a VIP; calls for boycott of the airlines and serious action against the staff involved.

5:11 AM  

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